Terms & Conditions

Welcome to DiDi Sleep! Please read the following Terms and Conditions carefully. By engaging in our services, you

agree to comply with and be bound by these terms.

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1. Services Provided

 

DiDi Sleep provides baby and toddler sleep coaching services, including but not limited to consultations, sleep plans, ongoing support, follow-up conversations, and related resources. Our services are based on best practices in child sleep education but are not a substitute for medical advice or care.

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2. Disclaimer of Medical Advice

 

All information and services provided by DiDi Sleep are intended for educational purposes only. DiDi Sleep does not provide medical advice, diagnoses, or treatment. You are responsible for consulting with a qualified healthcare provider regarding any medical concerns or conditions related to your child’s sleep. DiDi Sleep’s recommendations are based on best practices but should be applied with consideration of your child’s unique needs and medical status.

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3. Service Eligibility

 

DiDi Sleep’s services are intended for parents or guardians of babies and toddlers seeking sleep coaching assistance. You must be 18 years of age or older to use our services.

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4. Booking and Payment

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• Booking Process: After selecting a package, you will be required to complete an intake questionnaire to help us understand your child’s sleep situation.

• Payment Terms: Full payment is required to confirm your booking. Payment may be made via credit card, PayPal, or other accepted methods as indicated on our website. All fees are non-refundable, except as outlined in our cancellation policy.

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5. Rescheduling and Cancellations

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• Rescheduling: You may reschedule your consultation with at least 24 hours’ notice. Requests to reschedule with less than 24 hours’ notice may incur a rescheduling fee.

• Cancellation Policy: Cancellations made within 48 hours of the scheduled session may incur a cancellation fee. If DiDi Sleep needs to cancel or reschedule, you will be informed as soon as possible, and alternative arrangements will be made.

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6. Refund Policy

 

Due to the personalized nature of our services, all sales are final, and refunds are generally not offered. Exceptions may be made at DiDi Sleep’s discretion under extenuating circumstances. If you are unsatisfied with any aspect of your service, please contact us, and we will work with you to address your concerns.

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7. Coaching Disclaimer

 

Results may vary from family to family, and DiDi Sleep cannot guarantee specific sleep outcomes. Success depends on the consistency and commitment of the family to follow the provided sleep plan and recommendations. DiDi Sleep is committed to supporting you throughout the process; however, outcomes are also dependent on your dedication to implementing the strategies.

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8. Confidentiality and Privacy

 

All personal information collected is kept confidential and used solely for the purpose of providing sleep coaching services. We adhere to strict data protection practices to safeguard your information. Please refer to our Privacy Policy for more details on how your information is used and protected.

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9. Limitations of Liability

 

DiDi Sleep and its coaches are not liable for any indirect, incidental, or consequential damages arising from the use of our services. By engaging in our services, you agree to release DiDi Sleep and its employees or affiliates from any claims or liability, except in cases of gross negligence or intentional misconduct.

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10. Intellectual Property

 

All materials, including sleep plans, guides, and eBooks, provided by DiDi Sleep are protected by copyright and are for personal use only. You may not distribute, reproduce, or use any materials for commercial purposes without written permission from DiDi Sleep.

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11. Changes to Terms and Conditions

 

DiDi Sleep reserves the right to update or modify these Terms and Conditions at any time. You will be notified of any significant changes, and continued use of our services after such modifications constitutes acceptance of the revised terms.

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12. Contact Information

 

For questions, concerns, or further clarification on any of these Terms and Conditions, please reach out to us at:

Email: info@didisleep.com
Website: www.didisleep.com

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By booking services with DiDi Sleep, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.